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FAQs & PRODUCT ADVICE
From how our gear works to the best way to use it, find all the answers here.
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RETURNS & REFUNDS
Need to return something? Check out our refund policy and next steps.
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SHIPPING & DELIVERY
Tracking your order or need shipping details? Get all the info you need here.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, and Australia. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-7 days. International shipping times depend on the products and destination (estimated at checkout). Please note freight times are out of our control as we do not own the freight companies :)
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
General Enquiries
find Us
Phone: 07 5576 3368
Email: info@saltshift.com
Mon-Fri 9:00am – 5:00pm AEST
*Excludes Holidays
Address: 6/17 Rothcote Court, Burleigh Heads, 4220 QLD